Author: leisurecentreholywell

Systems Support Officer

Systems Support Officer

Holywell Leisure Centre

Charity Reg 1170729

Permanent Full Time

Grade D – SCP 16 to 19 based on experience

£17,419 to £18,858

37 hours per week

We are recruiting for an assistant to support the Systems Management Officer who is responsible for ensuring the Gladstone Plus 2 and Direct Debit systems are managed and delivered effectively and efficiently. This ensures we can provide the best possible customer service at Holywell Leisure Centre.

An excellent working knowledge of the Gladstone Plus 2 system is essential and you will be required to demonstrate this at interview. The role also requires a good working knowledge of Direct Debit systems which will be further developed over the next 12 months.

You will assist with a wide variety of tasks to include dealing with customer enquiries, bookings, payments, raising invoices, debt control and all aspects associated with direct debit procedures.

For an application pack with full job description and job specification please email

As this post will result in you having contact with children and/or vulnerable adults the successful applicant will be subject to a Disclosure and Barring Services check.


For an informal discussion please contact:

Jill Travers, Ben Welsh or James Kerrigan on 01352 355100

Closing date for all applications Friday 18th May 2018

Interviews being held Friday 25th May 2018


New Board member needed!

Do you have fond memories about using our facilities? Are you passionate about keeping the leisure centre doors open? Then you could be the person we’re looking for!


We are recruiting a new Trustee, a Board Member who can volunteer their time to help the centre succeed. To find out more and apply, visit our news section.


Booking Swimmy Bears


Our popular ‘Swimmy Bears’ class on every Saturday at 10.15am is proving to be such a big hit with families that we are having to introduce a booking system.


This class has traditionally been a ‘pay as you go’ session but after a record number of parent and tots turning up recently, we have reviewed the situation and are now operating a safe and fair system that everyone can enjoy.


It’s pretty straight forward really; we have 20 spaces available so the best thing to do is call in advance on 01352 355 100.



Phoenix badminton champ wins gold

Stephen Davies, a member of Flint Phoenix Badminton Club which plays at Holywell High School, has had a very busy summer.


He recently represented Wales in the Special Olympics Summer Games in Sheffield where he won a silver medal in the men’s singles and then a fourth place in the men’s doubles.


He continued his winning streak by representing Wales in the Four Nations Para Badminton Championships in Cardiff winning gold in the men’s singles and silver in the men’s doubles.


Stephen currently trains at Holywell High School with Coach Derek Harvey and former Welsh International Matthew Sprake.


Everyone at Flint Phoenix is extremely proud of Stephen’s latest achievements and wishes him every success during the forthcoming season.


Fancy a game of badminton? The club plays every Thursday at 7.30pm and the first session is free!